Parish President Gordon Dove and his administration, along with Clay Naquin, Director of Solid, Hazardous, and Recycling Waste Department, are pleased to announce the launch of a new software, MyGovernmentOnline (MGO). The software has been developed with distinct features to assist both the public and Parish government staff in an efficient and effective manner.
For the public, the most notable improvement will be the new customer portal. This interface will replace the existing parish webforms and provide a mobile-friendly solution for requests. The portal will generate work orders directly in the system, which can be tracked in real time by the public through a management dashboard.
Customers will be required to create a user account for MGO. By creating an account, customers will easily be able to make reports, track the status of reports, and upload photos. In addition, customers will be able to search other reports that have been made.
Parish President Dove expressed high hopes for the new platform. President Dove stated, “Our aim with MGO is to foster unity across all our departments, allowing continuity among operations. It is a crucial tool for our public, enabling them to submit issues swiftly and stay informed at all times. This robust, web-based solution will ensure we’re always just a click away by offering a user-friendly customer portal that will support a more efficient response from our departments.”
Additional information can be found at http://tpcg.org/bulkywaste
Additional Information
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